I've been a landlady for over 40 years, offering low rent to tenants who appreciated that and returned the favor by being loyal and easy to work with. When the rental licensing program started, requiring several upgrades of the type my late husband used to handle, I thought about selling because it just all felt like too much. Hasso Fleming Schutrumpf reassured me I could handle this, helped me get a referral for installing some smoke alarms and a bath GFI outlet, and even did my rental licensing application, which was issued the same week. Now I'm back in business, and will work with Denver Rental Inspections again in 4 years.

--Joan H, Congress Park